We’re an Akron-based water damage restoration company. The name is a nod to where we come from — Akron earned the “Rubber City” tag during the boom years when Goodyear, Firestone, B.F. Goodrich, and General Tire built the city around their plants and the housing for their workers. Most of the homes we work in were built during those rubber-boom decades, and the housing stock issues we see every week are tied directly to that era of construction.
Rubber City Water Damage Experts responds 24 hours a day to water emergencies throughout Akron and the surrounding Summit County communities — Cuyahoga Falls, Stow, Munroe Falls, Tallmadge, Barberton, Fairlawn, Copley, Norton, and outward. Our crews are local, our trucks are stocked, and our typical response time within Akron city limits is under an hour.
This isn’t a national franchise. We’re not getting our calls routed from a national 800-number to whatever local contractor signed up for our zip code this week. We’re a local company with local crews who know Akron — the housing stock, the older neighborhoods, the winter freeze patterns, the basement waterproofing landscape, the insurance carriers, the property managers, the plumbers, the roofers.
What Sets Us Apart
24/7 means 24/7. When you call our after-hours line at 2 AM during a January cold snap, you reach a real dispatcher. Within minutes you have a confirmed crew assigned. No callbacks, no waiting until morning, no “we’ll have someone reach out tomorrow.”
IICRC certification. Our techs are certified by the Institute of Inspection, Cleaning and Restoration Certification — the industry standard. This isn’t optional in serious restoration work.
Insurance-direct billing. We bill homeowners insurance directly when permitted. You shouldn’t have to front $10,000 in restoration costs and then chase reimbursement from your insurer.
Northeast Ohio expertise. We know the difference between a Highland Square plumbing failure and a Stow plumbing failure. We know which insurance carriers cover sewer backup endorsements in Ohio and which don’t. We know which property managers cover what neighborhoods. This local knowledge speeds claims and reduces stress.
Honest scope. We don’t pad jobs. If your damage is contained to one room of your basement, we don’t tell you we need to gut your whole lower level. If we can dry materials in place, we dry in place rather than demolishing. Smaller jobs are better for you and they don’t actually hurt us — we’d rather have a customer who refers us than a customer who got over-charged.
How to Reach Us
Phone (24/7): (555) 555-5555 Email: [email protected] Office hours for non-emergency: Monday-Friday 8am-6pm, Saturday 9am-2pm Emergency dispatch: 24 hours, every day